HONG KONG JIQIAN TECHNOLOGY LIMITED is committed to providing efficient and reliable logistics and delivery services to customers worldwide. The following is an explanation of our shipping policies:
1. Shipping Time
All orders will be processed and shipped within 3-7 business days after successful payment. Slight delays may occur during special holidays or peak periods.
2. Shipping Range
We ship to major countries and regions in Europe and the United States. If your address is in a remote area or an area we currently do not support, we will contact you to confirm your order arrangements.
3. Shipping Cost
Please refer to the order details displayed on the checkout page for specific shipping costs. Some countries or orders may be eligible for free shipping; the actual cost will be determined at checkout.
4. Delivery Time
Most orders will be delivered within 10-15 calendar days. Due to uncontrollable factors in cross-border shipping (such as customs clearance, weather, flights, etc.), some areas may experience delays. Please understand.
5. Tracking
After shipment, we will provide you with the tracking number and tracking link via email so you can stay informed of your package status.
6. Customs Clearance and Duties
We will do our best to assist with customs clearance, but different countries may impose customs duties or VAT on imported goods, which are the responsibility of the buyer. Please understand these policies before placing an order.
7. Package Loss or Abnormalities
If you do not receive your package within the expected timeframe, please contact us immediately at [email protected]. We will assist in investigating and resolving any issues.