Privacy Policy

This Privacy Policy sets out how HONG KONG JIQIAN TECHNOLOGY LIMITED (“we”, “our”, “us”) collects, uses, stores and safeguards your personal information when you browse, register and shop on www.jiqiantrades.com. This policy complies with Hong Kong Personal Data (Privacy) Ordinance (Cap.486, PDPO) and UK GDPR for customers residing in the United Kingdom. By using our website, you consent to the data handling practices described below.

1. Company Details

Company Name: HONG KONG JIQIAN TECHNOLOGY LIMITED
Registered Address: Room D5, 5/F, King Yip Factory Building, No. 59 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Contact Emails: [email protected] & [email protected]
Official Site: www.jiqiantrades.com

2. Personal Information We Collect

We only collect necessary personal data submitted voluntarily or automatically collected during site access:
• Account details: registered name, email address, login information;
• Order details: recipient full name, delivery address, contact phone, billing information;
• Transaction records: purchase history, payment related information;
• Technical data: IP address, device info, browsing records, access timestamps;
• Support content: messages sent to our customer service mailbox.

3. Purpose of Using Your Personal Data

All collected information shall only be used for legitimate business needs as below:
• Process orders, arrange international delivery and complete after-sales support;
• Verify identity, prevent fake orders and fraudulent transactions;
• Reply customer enquiries via email and resolve shopping-related issues;
• Optimize website operation and upgrade our leather shoe products and service;
• Fulfill legal compliance obligations under Hong Kong PDPO and UK relevant regulations.

4. Information Sharing & Disclosure

We never sell, rent or trade your personal information for commercial profits. We may share limited necessary data only with authorized third parties under strict confidentiality agreements:
• Global logistics carriers for parcel shipment and tracking;
• Licensed payment service providers to complete checkout settlement;
• Competent government authorities when required by law or legal court orders.
All partners are bound by data protection clauses to protect your privacy.

5. Data Security & Data Retention

We deploy industry-standard encryption technology and secure server management to protect your personal data against unauthorised access, loss, leakage or tampering.
Personal data will be retained only for the period required to finish transaction and statutory legal requirements. Once data is no longer needed, we will securely delete or anonymise such information.

6. Your Legal Rights

Users based in Hong Kong (PDPO):
You hold rights to access, amend or request deletion of your personal data under Hong Kong PDPO.

Users based in the United Kingdom (UK GDPR):
You are entitled to right of access, rectification, erasure, data restriction, data portability and objection as regulated under UK GDPR.

You may send all privacy related requests to our official email, we will respond within 30 calendar days upon receipt of your application.

7. Cookie Policy

Our website uses essential cookies to improve browsing experience, remember your shopping cart and site preferences. You can adjust your browser setting to disable cookies anytime, but partial website functions may be affected after disabling.

8. Policy Update

We reserve the right to revise this Privacy Policy to match updated local laws and business adjustment. Updated terms will be published directly on this page, continuous use of our website after revision means your acceptance of new policy.

9. Contact for Privacy Enquiries

For any questions regarding this privacy policy or your personal information, please get in touch via our official emails: [email protected] or [email protected].