Terms Of Service

These Terms of Service (“Terms”) govern all website access, account registration and product purchase activities on www.jiqiantrades.com, operated by HONG KONG JIQIAN TECHNOLOGY LIMITED incorporated under the laws of Hong Kong Special Administrative Region. By browsing our website, placing orders or completing checkout, you confirm full acceptance of these Terms, alongside our Privacy Policy, Shipping Policy and Return Policy. All business operations comply with Hong Kong commercial ordinances and relevant consumer protection regulations.

1. Company & Business Introduction

HONG KONG JIQIAN TECHNOLOGY LIMITED is the operator of this website, registered and operating under the laws of Hong Kong Special Administrative Region, People's Republic of China. Our core business focuses on online retail of premium footwear with carefully selected raw materials and fine workmanship, all items shipped directly from domestic warehouse without overseas stock arrangement.

Company Name: HONG KONG JIQIAN TECHNOLOGY LIMITED
Address: Room D5, 5/F, King Yip Factory Building, No. 59 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Email: [email protected] / [email protected]
Website: www.jiqiantrades.com

Applicable Law: These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, including the Sale of Goods Ordinance (Cap. 26) and other applicable Hong Kong legislation. For customers located in the United Kingdom, additional rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 also apply. We undertake to take all necessary measures to ensure your shopping experience is safe, transparent, and in compliance with applicable laws.

2. User Registration & Account Liability

Users may browse goods as guest visitors or complete account registration for faster checkout. When creating an account, you must submit authentic, complete personal information. You shall take full responsibility for keeping your login credentials confidential and all transactions executed under your account. The Company reserves the right to freeze or terminate accounts with false information, abnormal transaction or malicious operation per Hong Kong relevant regulations.

3. Product Description & Quality Commitment

All item photos, size details, leather material descriptions and craftsmanship introductions posted on our site are described objectively based on real products. Every pair of leather shoes passes multi-round factory quality inspection before listing and delivery to guarantee consistent workmanship and leather quality. Minor colour deviation caused by different device display settings shall not be deemed as product defect. We warrant all sold footwear is brand-new and free from inherent manufacturing flaws.

4. Pricing & Payment Regulations

All commodity prices displayed on the website are final without hidden surcharges; the price confirmed at checkout shall prevail for your order. Customers shall complete payment via authorised payment channels supported on our platform before order processing starts. In case of obvious pricing error arising from system malfunction, we reserve the right to adjust or cancel the related order after notifying buyers in advance in accordance with Hong Kong contract law.

5. Order Processing & Delivery Rules

After successful payment verification, our team will conduct secondary quality inspection on ordered footwear, then arrange secure package and outbound delivery within 1–3 working days excluding Hong Kong public holidays and weekends. Delivery duration varies based on destination country and logistics carrier; any uncontrollable delay caused by customs clearance, extreme weather or global logistics contingency will be notified to purchasers promptly via registered email. Detailed delivery rules are subject to our independent Shipping Policy.

6. Return & Refund Guidelines

All return, exchange and refund applications shall strictly follow our published Return Policy formulated in compliance with Hong Kong consumer protection law. Only unused, unworn footwear with intact original shoe boxes, brand tags and protective packaging can qualify for eligible return request; defective items caused by production quality issues will be supported with free exchange or full refund at our cost.

7. Intellectual Property Right

All website content including brand logo, footwear product images, copywriting and page layout belongs exclusively to HONG KONG JIQIAN TECHNOLOGY LIMITED. Any unauthorised copy, reproduction, commercial use or dissemination of above content violates Hong Kong intellectual property ordinance, and we reserve rights to pursue corresponding legal compensation.

8. User Prohibited Conduct

Users shall not utilise our website for illegal trading, malicious fraud, system intrusion, abuse of after-sales policy or any other behaviour damaging the Company’s legal rights under Hong Kong law. We may suspend your website access permanently once forbidden behaviours are verified.

9. Disclaimer & Liability Restriction

We take full responsibility for the inherent quality of our leather footwear as specified on product page, but shall not compensate losses resulting from improper wearing, wrong maintenance, artificial damage or personal size expectation discrepancy. The Company is exempted from liabilities triggered by force majeure incidents regulated under Hong Kong law.

10. Terms Revision Right

HONG KONG JIQIAN TECHNOLOGY LIMITED reserves the right to revise these Terms of Service to adapt to updated Hong Kong legal requirements and business adjustment. Revised clauses will take effect immediately after being published on this webpage; your continuous website browsing and purchase after update constitutes your acceptance of latest terms.

11. Governing Law & Dispute Settlement

These Terms are governed and interpreted by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Any disputes arising from website service and commodity transaction shall be settled via friendly negotiation first; if negotiation fails, disputes shall be submitted to the competent Hong Kong courts for judgment.